Dental Coaches

Sharmyn Long Olivares

Sharmyn Long Olivares, owner of Best Dental Coach, LLC started working in dental practices at the age of 15 and began a career as a dental hygienist at 19 where she learned all the ins and outs of the dental industry. Sharmyn maintains her Texas license as a display of her commitment to clinical dentistry. She also earned a degree from TWU in Dental Hygiene/Business Marketing and Management in 1991. During these early years, Sharmyn had several great opportunities to provide growth for practices on her own. In 1992, she joined a major consulting firm (Pinnacle Practices, Inc.) based in the Dallas area as a dental consultant. There she spent 10 years employed by Steve Sperry (founder of Pinnacle Practices, Inc.). Through the years, she has enjoyed many successes and had the learning experience of a lifetime. In 2000, Sharmyn left the consulting firm and has since continued to provide practice management and marketing services through her own company; now Best Dental Coach.

Sharmyn has a support TEAM at Best Dental Coach to help expedite and implement her vision and strategies for success to her coaching clients.

Angela Heathman

Angela Heathman, MS, RDH, has over 20 years of clinical dental hygiene, dental sales, and practice coaching experience. When she transitioned from her role as a clinician to her role as a sales account manager, she realized both her passion for education and practice development. Now, as a Lead Practice Coach with ACT Dental, she works with dentists and their teams to help them accomplish their goals. She believes the hard work you do on your practice is just as important as the work you do in your practice!

Adriana Booth

Adriana Booth is a Lead Practice Coach who partners with dentists and their teams to cultivate leadership skills, build practice growth and streamline business practices. After spending nearly two decades in the dental industry working with top notch dental teams, Adriana came to ACT to share her passion for professional growth, high level training and systems creation with our clients.

As a dental hygienist with a love for continuing education and personal growth, helping a practice become successful is at the heart of her passion for dentistry.

Adriana has a BS in Dental Hygiene from West Liberty University/ O’Hehir University. By being involved in several Columbus Ohio study clubs, Adriana maintains strong relationships within her local dental community. She enjoys a variety of fitness activities, family time, good books and at the top of her list, her fur babies.

Courtney Dalton

Courtney Dalton is a Lead Practice Coach who focuses on establishing a solid foundation in order for a practice to thrive. With over 15 years of experience in the dental industry, she is as passionate about patient care as she is about those who are providing it.

Courtney has an A.S. in Dental Hygiene from Manor College and a B.S. in Exercise Physiology from West Virginia University. Outside of coaching, she enjoys teaching group exercise classes and spending time with her husband, Dan, and children, Lola and Levi.

Heather Crockett

Heather Crockett is a Lead Practice Coach who takes joy in not only improving practices, but improving the lives of those she coaches as well. With over twenty years of combined experience in assisting, office management, and clinical dental hygiene, her awareness supports many aspects of the practice setting. Heather received her dental hygiene degree from the Utah College of Dental Hygiene in 2008. Networking in the dental community comes easy to her, and she loves to connect with like-minded colleagues on social media. Heather enjoys both attending and presenting continuing education to expand her knowledge and learn from her friends and colleagues.

She enjoys hanging out with her husband, three sons, and their dog Moki, scrolling social media, watching football, and traveling.

Ariel Juday

Ariel has a Masters in Healthcare Administration and several years of dental experience in all aspects of the administrative roles within the dental office. Her passion is to work with dental teams to empower team members to realize their full potential in order to better serve patients, improve office systems to ensure a well-functioning team/office, and to help everyone have fun in the process!

Outside of work, she can be found by the beach or the pool reading a good book, enjoying sporting events with her husband Alex, or exploring the outdoors with her Bluetick Coonhound, Maddux.

Robyn Theisen

Robyn Theisen brings an entire life and legacy of dental experience to the team and every team with which she works as the daughter and sister of dentists. With almost 20 years of experience in dentistry, her roles ranged from practice management, to Operations at Patterson Dental to coaching teams. Robyn’s passion is empowering teams to realize that they can dramatically impact the lives of the people they serve by implementing skills and systems to remove barriers to life-changing dental treatment. She has done it for decades and does it every day with dental teams. Outside of coaching, she enjoys time with her husband, Rob, and two daughters, Emerson and Ruby. She loves traveling, music, fitness and cheering on the Michigan State Spartans.

Carlie Einarson

Carlie Einarson is a lead practice coach who has a passion for helping others succeed in the dental field. She loves helping to create a stable foundation for practices so both professionals and patients have a great experience every time they walk in the door!

Carlie graduated from Utah College of Dental Hygiene. She has ten years of experience in the dental field including clinical dental hygiene, front office, and leading teams.

In her free time she enjoys spending quality time with loved ones, traveling, skiing, playing volleyball, and golfing.

Michelle Wakeman

Michelle Wakeman, BSDH brings nearly 20 years of clinical dental hygiene, administrative, managerial and sales experience to the table. She has a passion for people and a natural aptitude for communication that has led her to develop meaningful relationships throughout her career in dentistry. As a coach, she seeks to help dental practices develop systems that enable them to enhance their patient experience, leading to better relationships among owners, team members and patients along with profitable outcomes.

In her off time, Michelle can usually be found at the ice rink supporting her son, Hunter in hockey, the ball field cheering on her son, Carter, or the gym, reliving her days as a gymnast with her daughter, Leighton.

Amy Mitchell

Amy has been in the dental industry for 20+ years as a practicing hygienist in a large very successful general practice. As a published author, national speaker and educator, Amy was the Co-director of the PAC~live hygiene program at the University of Pacific. Experienced in all aspects of the dental business, Amy brings a wealth of talent to her clients. Her passion is to create optimal performance and profitability for doctors.

Julie Kembel

Julie brings over 25 years of combined dental and business experience and her entrepreneurial spirit launched three successful business ventures over this period. Julie assists clients with business strategy while understanding the details of a dental practice. Julie’s passion is to assist her clients in creating an enjoyable, profitable, and empowering work environment and motivating them beyond their own expectations. In her free time, she enjoys running, triathlons, walking her golden retrievers, and spending time with her husband, Randy. Julie has two boys, Kramer and Corbin, and a daughter-in-law, Jaime.

Debbie RIihardson

Debbie coaches many of the nation’s leading dentists. Her excellence in coaching is enhanced by her extensive business experience from a fifteen year career with United Airlines, during which she visited twenty-eight countries worldwide. Debbie serves on the Editorial Board of the continuing education provider Dental Learning, LLC.

Charm, vitality, energy and commitment to her client’s success create exceptional results for them. Coaching is Debbie’s passion.

Robin Hass

Robin, an acclaimed coach, speaker and motivator has been inspiring dental practices for more than two decades.

Firsthand experience gives Robin familiarity with the day-to-day challenges facing dentists and their teams. She motivates teams to a higher standard of patient care.